Lost your PASMA Card?
If your physical card has been lost or stolen, you still have the option to use the virtual PASMA card which is available on TowerSure.
How do I get my virtual card?
Search for TowerSure in the Apple Store for iOS or Google Play for Android and download it to your smartphone. TowerSure is available for all new and existing PASMA card holders in all countries where our qualifications are issued.
Next, register for an account. Make sure to use exactly the same first name and last name that you gave to your instructor on the course. For example, you can’t use James on the course and then Jim on TowerSure.
Don’t forget to enter your PASMA certificate number – it’s an optional field, but you won’t see your card without it. Your training centre will provide this to you when you pass your course. It may be sent directly to you, or it may go via your employer.
Once you’re logged in, hit the profile icon in the top right corner of your app to see your virtual card.
If you renew your card, or take an additional PASMA course, your virtual card will be updated automatically; you won’t need a new certificate number.
Do you have questions about virtual cards? Read our virtual card FAQ’s.
How do I order a plastic card?
If you need a plastic PASMA card for any reason, you can order one via your training centre. If you’re not sure where you did your course, you can request these details from PASMA.
Don’t know who trained you?
While PASMA is not able to supply you with a new card, our online form may be able to provide you with contact details for the centre which trained you.
In order to find out this information, you must supply your details through our online form. PASMA will then check these details and reply with contact information for the member you need to speak to for a replacement as soon as possible.
Unable to find an answer to your question?
Please visit our FAQ’s page or if you need to get in touch use our contact page so we can answer your question directly.
