How do I receive my PASMA card?

Your PASMA card will be sent to you by your training centre shortly after your course. It does not come directly from PASMA. If it’s been a while but your card still hasn’t arrived, contact your training centre and ask for an update.

How do I receive my PASMA certificate?

After you receive your card, you can download a copy of your certificate if you need it for your own or your employer’s records. Here’s how:
  1. Open our Check a Card tool
  2. Enter your first and last name exactly as they appear on the card, along with your certificate number
  3. Click Find card
  4. Scroll down the page and click Download certificate

This will open a PDF version of your certificate, which you can then download and save. You can access your certificate through our website as many times as you like.

How can I get a replacement PASMA card?

The centre which trained you will be able to replace your card. If you do not know the name of the company which trained you, fill in our lost cards form. We will then let you know who to call for a replacement.

How do I know if a PASMA card is genuine?

Enter the details from the card into our Check a Card tool, which will instantly confirm if the card is authentic.

What action should I take after my PASMA card and certificate expires?

Your PASMA card is proof that you’ve received training and are competent to work with scaffold towers. If it’s about to expire, you need to renew your training before the expiry date shown on your card. This means you must attend a training course with one of our Approved Training Centres. As part of the course you will complete a written and practical test. Upon successful completion, you will receive a new PASMA card and certificate.

What should I do if there is a misprint on my card or certificate?

You can contact the training centre which originally provided the PASMA training and they can arrange to have an amended PASMA card sent to you.

What security features do PASMA cards have?

PASMA cards are proof that someone has received PASMA training. The cards have a range of security features, which we’ve summarised below. There are some additional features that we’ve chosen not to publicise in the interests of greater security.

Guilloche is a decorative engraving technique where a very precise intricate repetitive pattern or design is mechanically engraved into an underlying material with fine detail. This technique is commonly used on bank notes, currency or cards etc. to protect against forged copies.

UV ink is applied to the card and is invisible to the naked eye. It can only be seen when a UV light is applied to the card.

This is a technique where the design has very fine lines printed on the card which if photocopied will not duplicate.

A hologram is embedded via hot-stamping foil, wherein an extremely thin layer of only a few microns of depth is bonded into the card using a hot-melt adhesive. This is very difficult to duplicate on a fraudulent card as the colours change as you move the card.
You can instantly confirm if a card is authentic by entering the details from the card into our Check a Card tool.

Unable to find an answer to your question?

Please visit our contact page and get in touch. We will answer your question directly.